Improve Your People Skills

Improve Your People Skills
By:"Peter Honey"
Published on 2001 by CIPD Publishing

In this highly successful mini-encyclopedia on essential people skills, Peter Honey provides clear, concrete advice on how to: - assert yourself, empower others and satisfy customers - cut through game-playing and hidden agendas - release creativity, generate ideas and build on them to solve problems - prevent anger, boredom, guilt and other unwanted feelings - praise, criticise and negotiate more effectively - cope with conflict, bullies and (your own and others) resistance to change. Also includes a powerful diagnostic quiz to focus your thinking on the best places to start.

This Book was ranked 30 by Google Books for keyword honey.